Privacy Policy
Last updated:
Introduction
At Nanosuite, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, retain, and delete your information when you use our data quality tools and services.
Data Processing
Your data is processed through our backend API in real time and is not stored or retained on our servers. All processing occurs within your Google Sheets environment or during the live API session.
Information We Collect
We collect only the minimal information necessary to provide our services, including:
- Google Sheets data that you choose to process
- Usage statistics and performance metrics
- Account information for subscription management
How We Use Your Information
We use your information solely to:
- Provide data quality processing services
- Improve our algorithms and performance
- Manage your subscription and billing
- Provide customer support
Data Retention and Deletion
We do not retain any Google Sheets content or user data beyond the duration of the live processing session. Once the processing is complete, your data is not stored on our servers.
- Any account-related information (such as billing and support tickets) is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- You may request deletion of any personal account information we hold by contacting us at the email address below.
Data Security
We implement industry-standard security measures to protect your information during processing. As mentioned, your data remains within your Google Sheets and is not stored externally.
Contact Us
If you have any questions about this Privacy Policy or wish to request deletion of your data, please contact us at:
Email: support@paalam.co.uk